Contact us
Have questions about products / price / delivery or need any assistance? Fill out the form below, and our team will get back to you within 24hrs.
Or, send us Email : sales@donaparts.co.kr
Call/Watsapp : +82 10 22 55 05 76
Frequently asked questions (FAQ)
How can I get a quotation and place an order?
Please send the part numbers and quantities to our email address or reach out to us through our website. Our sales team will respond to your inquiries as soon as possible. And after receiving your official purchase order, we will process your order accordingly.
What are the delivery times for orders?
For genuine products, delivery to our warehouse typically takes 15-45 days. Afterward, we can arrange shipping to you. For OEM brands, delivery times will be provided along with your order details.
Which shipping methods are available for my ready products?
Depending on your location and preference, we can arrange shipments via air, road, or sea to anywhere in the world. We work with numerous shipping companies and will offer you the most suitable options.
Delivery terms
Our standard delivery term is EXW unless there is a promotion. However, our sales team can assist you in finding cost-effective shipping options.
Payment methods
We require a 30% advance payment with the order. Once the products are ready and we provide the necessary details, the remaining balance must be paid before shipment.